Privacy Policy

Effective Date: 3/19/25

Green Pine Tree Service (“we,” “us,” or “our”) is committed to protecting the privacy of our customers (“you” or “your”). This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your data.

1. Information We Collect:

We may collect the following types of personal information from you:

• Contact Information: Name, phone number, email address, and mailing address.
• Payment Information: Credit card details when payments are processed through credit cards.

2. How We Collect Your Information:

We collect information through the following methods:

• Website Forms: When you complete a form on our website.
• Phone Communications:When you call us to schedule services or inquire about our offerings.
• In-Person Transactions: When you provide information at the point of sale or service.

3. How We Use Your Information

We collect and use your personal information to:

• Schedule and confirm appointments.
• Provide onsite tree services at your specified location.
• Process payments for services rendered.
• Respond to your inquiries and provide customer support.

4. Information Sharing

We take your privacy seriously and do not share your personal information with third parties for marketing or promotional purposes.
We may share your information only in the following circumstances:

• Payment Processing:To securely process credit card payments through trusted payment processors.
• Exclusions: Mobile opt-in and consent information is never shared with anyone for any purpose.

5. Opting Out of Communications

You may opt out of receiving non-essential communications from us by:

• Replying “STOP” or “UNSUBSCRIBE” to any text or email communications.
• Clicking the “Unsubscribe” link provided in our emails.
• Contact us directly using the information below.

6. Accessing or Updating Your Information

If you would like to:

• Learn more about our privacy practices.
• Access, update, or correct your personal information.
• Request the deletion of your information.

Please contact us using the following methods:
Phone:214.212.2832
Email:office@greenpinetreeservice.com
Mail: Green Pine Tree Service 8300 Dougles AVE STE 800, Dallas, TX, 75225

7. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Terms and Conditions

1. Agreement to Terms

By using the services provided by Green Pine Tree Service, you agree to comply with and be bound by these Terms and Conditions.

2. Services Provided

Green Pine Tree Service provides professional tree care services, including pruning, removal, and maintenance. Services are subject to availability and may require scheduling in advance.

3. Pricing and Payments

• Prices for services will be provided in a written estimate before work begins.
• Payment is due upon completion of services unless otherwise agreed.
• We accept cash, checks, and credit card payments.

4. Cancellation Policy

• Clients may cancel an agreed service at any time before the time agreed to begin; however, we prefer as much advance notice as possible.
• A service can not be cancelled once the job has been started.
• Cancellations must be submitted preferably in writing via text message, email, and/or a phone call.
• Providing early notice helps us accommodate other clients and schedule accordingly.

5. Liability Disclaimer

• Green Pine Tree Service is not responsible for any damage caused by unforeseen circumstances, including severe weather conditions.
• Customers are responsible for securing personal property before services are performed.

6. Warranties and Guarantees

• We guarantee our work to be performed professionally and in accordance with industry standards.
• No additional warranties, expressed or implied, are provided unless specified in writing.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state in which our business operates.

8. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us using the methods listed in our Privacy Policy.
Thank you for choosing Green Pine Tree Service. We appreciate your business!